Corrections

We get things wrong sometimes. What matters is what happens next.

How to report an error

Email mohakchutani1@gmail.com with the subject line "Correction". Please include the article's web address, the specific statement you believe is wrong, and — if you have one — the source that shows what is correct. That last part is not a requirement, but it is the thing that lets us act quickly.

What we do about it

We write what we publish, so an error in an article is ours. If we have published something factually wrong, we correct it. The correction is added to the article itself, carrying the date it was made, and it stays there. We do not quietly edit a mistake out of existence and leave the page looking as though it always said the right thing.

Where an error was significant enough that a reader may have acted on it, the correction appears in a labelled block on the article rather than only in the body text.

Corrections, updates and clarifications

• Correction — we stated something as fact that was wrong. Always disclosed, always dated.
• Update — the article was right when published and the situation has since changed. The article carries an "updated" date.
• Clarification — nothing stated was false, but the wording allowed a reasonable reader to take away something we did not mean. Disclosed the same way as a correction.

Fixing a typo or a broken link is none of the three, and we do not log those.

Developing stories

Where we publish on a story that is still moving — a criminal case before trial, an investigation still running — the facts can change after publication. That is an update rather than a correction, and it is dated on the article. It does not license us to quietly rewrite what we said earlier.

If we do not respond

One person reads that inbox, so a reply may take a little time, but every message about an error is read. If something is urgent — a factual error about a named individual, in particular — say so in the subject line.